Thursday, 20 April 2017

My Submission to the Re Contract Review

Next week is a public meeting to take evidence from the Barnet residents about the Capita joint venture contract (Re) that runs Barnet's Development and Regulatory Services. I have prepared a detailed submission which I have attached below. Overall I get the impression that Barnet simply don't have a handle on contract performance.

I know Richard Cornelius and the other Tory Councillors keep saying this contract is saving us money but I genuinely cannot see any evidence of the savings promised. Unlike the other Capita contract (Customer Service Group) which is all about automating activities and moving staff to low cost areas, the Re contract is dependent on locally based, skilled staff: Planners, Environmental Health Officers, Trading Standard Officers, Highways Engineers etc. Indeed, in the original business case for this contract, the operating cost savings identified were minimal with the lion's share of the "savings" being generated by increased income from new contracts and additional charges.

 I will update you after the review meeting.