In Edinburgh where Capita were bidding for a similar outsourcing contract to One Barnet, apparently, Capita consulted with approximately 1,000 Edinburgh city residents as part of the development of their proposals.
My question to Capita is, have you been to talk to anyone in Barnet? If not, I would be delighted to welcome you for a cup of tea and a slice of coffee sponge so we can talk about your proposals for Barnet. There are lots of people in Barnet who think you really ought to have engaged with us before now.
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