Let's start with Capita who in total this year have received £105 million on the CSG and Re contracts. Even though Capita were paid £26.9 million up front for 2017 charges last December they are still billing Barnet for reasons I cannot understand. In February it was £1.32 million and in March it was £1.54 million.
Since the start of the contract we have paid Capita £277 million and yet again I ask Richard Cornelius to show me the savings!
As for the other out of control contract, for agency and interim staff, it is, as predicted, within a whisker of £20 million. Barnet have consistently told me they are going to get this contract value down but it continues to rise. Four companies take a commission on the agency and interim staff spend which is money wasted. In addition having such a high proportion of agency and interim staff leads to a lack of consistency, new staff who have to be constantly re-briefed and who lack corporate memory of what has gone before. Agency and interim staff inevitably have less loyalty to Barnet which inevitably impacts on the quality of service residents receive.
Barnet spends a massive amount of money annually and I just don't get the impression someone is making sure every penny is wisely spent.