I am aware that the Council has received a solicitor’s
letter alleging a breach of contract with the Council’s bailiffs. These
bailiffs were appointed through a framework agreement via the Eastern Shires
Procurement Organisation and, according to the DPR, the contract was due to run
until December. Following a request to novate the contract, it appears that
Capita have summarily terminated the contract and appointed their own bailiffs.
What particularly concerns me is that Capita have appointed Equita, a wholly
owned subsidiary of Capita without any formal tendering procedure, DPR or any
other open or transparent notification.
Having reviewed the CSG contract documentation which you
published on Thursday, it appears you were complicit in this appointment as set
out the Payment Mechanism Appendix 2 Pricing Assumptions (5) where it
states:
“That the Service
Provider can deploy its own Bailiff Service as the exclusive provider of
Bailiff services for Revenue and Benefits in order to facilitate more effective
collection strategies.”
Frankly I find it shocking that
your advisors, and councillors who assured me they had read this contract,
could have condoned a matter which appears to fly in the face of contract
procedure rules, encourages a breach of contract and raises massive conflict of
interest issues. Indeed, it could be suggested that as the decision to appoint
Capita’s own bailiffs was made in April 2013 there was never any intention to
novate the contract and that all along a breach was anticipated.
I asked repeatedly for someone
to independently review the contract but you failed to do so. I asked if Capita
would be subject to the same procurement rules and I was reassured they would.
I repeatedly asked about conflicts of interest and you reassured me this was
covered in the contract. Perhaps you now understand why I was so concerned.
I would be grateful if you
could tell me how this unfortunate and potentially expensive situation will be
resolved or is this how the Council will be run now under Capita.
Subsequent to this email I have found in another of the contract documents, a further reference to Equita being appointed by Capita as their bailiffs. Indeed, the document is dated March 2013 which predates the contract signed with Newlyns and Phoenix on 16 April 2013. This simply reinforces the impression that there was no intention to fulfil the contract and which I suspect will undermine Barnet's case if/when this goes to court.
This is not going to end well.
Speaking as a credit consultant and debt collector it doesn't make commercial sense when giving out lots of bailiff instructions to only have one supplier. The normal arrangment is to have at least two and run a performance league table to keep them on their toes.
ReplyDeleteThe council also has a duty to keep an eye on what bailiffs are doing in their name, make sure they are keeping to the law (they often don't) and that they are not over-charging (they often do) and I can't see Capita being overly rigorous in this oversight, do you?