This article is reported in tonight's Evening Standard
Watch out, outsourcing companies. Telecoms giant BT says it is
cutting costs and saving money by — wait for it — stopping outsourcing
and getting its own staff to do these tasks instead.
“We think we can run a number of things more efficiently ourselves,” says chief executive Ian Livingston. An
example is that BT has brought its “facilities management capability”
in-house, which requires about 1500 staff. That step has removed about
10% of the cost base. Might that be the margin that the outsourcing
company was taking before?
So in house can be cheaper and more cost effective than outsourcing. I hope that BT has the good grace to withdraw from One Barnet forthwith.
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